Product Care
At Lebonsiege, we use only the finest materials, including soft fleece, durable cotton, and luxurious metallic accents. Each product is crafted to ensure superior comfort and performance.
To preserve the quality and elegance of your Lebonsiege items, we recommend hand washing or machine washing on a gentle cycle with cold water. Air dry to maintain shape and integrity. Avoid harsh detergents or fabric softeners.
Shipping & Returns
Currently, we offer free shipping on all orders within the United States and Canada. We are planning to expand our shipping options and will update our customers on international availability soon.
Orders are processed promptly and typically arrive within 3-5 business days for U.S. and Canadian customers. Once shipped, you will receive tracking information for your convenience.
We accept returns for non-customized products that arrive damaged. Returns must be initiated within 7 days of delivery. Please reach out to our customer service team to begin the return process.
We apologize for any inconvenience caused. Please contact our customer service team here within 24hrs of receiving the wrong item. We will assist you with an exchange or return.
